Shipping and Returns

Delivery in Hong Kong

Delivery is free in Hong Kong. Once your order is confirmed, we'll typically deliver in 3-5 business days. We'll keep you posted by email as to the status of your delivery.

 

Delivery outside Hong Kong

For delivery to Mainland China, Taiwan or Macau, we charge a standard shipping fee of HKD 80. All custom fees, duties and taxes for international shipping are the sole responsibility of the customer. We will state the full value of the items on your package as per sustoms requirements.

For delivery elsewhere in Asia, please email us at concierge@meltyoga.co for customized shipping options.

If you would like to order from outside of Asia, please order through our sister site www.meltyoga.co.uk.

 

Returns policy

In general, we accept returns or exchanges of any unused or unwashed merchandise in its original packaging for up to 30 days from the date of purchase.

We are unable to refund initial shipping fees and return shipping costs.

Unfortunately, due to sanitary reasons, we cannot accept returns of mats that have been removed from their original packaging. Please contact concierge@meltyoga.co regarding returns.